Our customers are our best assets and we thank them for the opportunity to work together and share their feedback
“Next Generation was a pleasure to work with. Jason and his team were responsive, highly knowledgeable and resourceful. Using their vast experience and skills they were able to help us create a framework from which to map a strategic direction. The approach that Jason took in getting to understand our business and accurately interpret our value proposition from a rounded perspective. The style of communication and attention to detail was also very valuable in building a framework from which we create a common understanding of our business and collaborate on creating high value solutions. I would without hesitation recommend Next Generation as a highly professional, knowledgeable and skillful hotel management consulting service.”
“We had the pleasure to partner with Jason and Next Generation Hospitality on several pilot programs designed to expand our business and diversify our revenue streams. Jason was instrumental to our success in these pilots, from concepting stages with consumer research and stakeholder interviews, to execution including customer experience, operational and quality standards, and on-property implementation. The pinnacle of our work together included the launch of an activities based concierge desk model, and Jason managed all aspects of the deployment, from onsite including concierge sales and service training as well as build out of the desk and marketing materials. His attention to detail, client-led focus and ability to manage across multiple corporate and property stakeholders gave our team the absolute confidence we needed to deploy our new program while managing it remotely. ”